Appointments & visits
Clinics and Home Visits
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Out of hours
Call the surgery on 01534 733322 at any hour and you will reach JDOC, the Jersey Doctor On Call service at the hospital. Please keep it for emergencies and serious concerns. In an emergency dial 999 or 112.
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Appointments
Call reception on 01534 733322, or book a routine doctor appointment yourself through Patient Access once we have set you up for online access. Specialist clinics and nurse appointments are booked over the phone.
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Home visits
Yes, when getting to the surgery is genuinely difficult. Ring before 10am if you need a visit that day, and a doctor will usually call you back first to work out what you need.
We would rather see you at the surgery if you can get here at all. There is more we can do in a consulting room, with the equipment and the space to examine you properly. The building has full disabled access, and there are wheelchairs at reception if you ask for one.
If you need a visit today
Telephone the surgery before 10am. A doctor will most probably ring you back first, to assess whether a home visit is what you need.
Routine visits
Housebound patients are offered routine visits by their own doctor, at a time that suits you both.
What a home visit costs
A home visit is charged at a higher rate than a surgery appointment, and a visit arranged the same day costs more than a planned one. Both are on the price list, along with what you pay if you hold a valid Jersey health card.
In an emergencyDial 999, or 112, for an ambulance. Do not wait for a call back.
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Medical services
Alongside general medical care we offer chronic disease care, screening, contraception and antenatal checks, minor surgery, vaccinations, investigations such as ECGs and blood tests, and a full range of medicals.
In addition to comprehensive general medical care, the practice offers the following. Our specialist clinics have pages of their own.
Care of chronic health problems
- Diabetic care and advice
- Asthma care and advice
- COPD care and advice
- Blood pressure and lipid level monitoring
Screening
- Well person medicals, including cervical screening from age 25
- Diabetic screening
- Breast screening between 50 and 65, and by opt-in after 65 in some circumstances
- Bowel cancer screening in your 60th year
Women and children
- Contraception of every type. Only certain doctors fit intrauterine devices (coils) and subdermal implants, so please speak to your usual doctor
- Cervical smears from age 25
- Antenatal checks, shared with the on-site community midwives and hospital staff
- Postnatal checks
- Childhood vaccinations and immunisations, at no charge to the patient
Minor surgery
- Removal of skin tags, warts, lumps and bumps
- Joint injections
- Cryosurgery, treatment with liquid nitrogen
Vaccinations
Influenza, pneumonia, RSV, Covid and shingles vaccinations, plus bespoke travel advice and vaccination in our on-site MASTA approved travel clinic.
Investigations
- Anticoagulant monitoring
- Electrocardiograms
- Lung function studies and spirometry
- Blood tests
- Dermatoscopy and mole checks for skin cancers
- 24-hour blood pressure monitoring
Lifestyle management
- Smoking cessation
- Weight management
- Diabetic foot checks
Medicals
A full range of medicals, including driving medicals and racing medicals. Ask at reception for full details.
Specialist clinics
Sports injuries and rehabilitation, including exercise and fitness testing and ultrasound scanning of musculoskeletal disorders, sit alongside our other specialist clinics.
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Chaperone policy
Yes, at any consultation, examination or procedure, and you do not have to give a reason. A chaperone can be a family member or friend, or a trained member of staff. Tell us when you book if you can, so nothing is delayed.
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Texting service
We can text you a reminder before an appointment, and you can cancel it by replying. Give reception your mobile number to switch it on. It is not available to anyone under the age of 16.
Appointment reminders can be sent to your mobile. The reminder also lets you cancel the appointment by text, so a time you cannot use goes back to another patient.
Switching it on
We need the right number on your record. Give it to reception, tell us at your next appointment, or send it to us with your name and date of birth through the contact form.
Under 16sThis facility does not apply to anyone under the age of 16.
Stopping the reminders
If you would rather not receive them, tell reception and we will turn them off.